Find answers below or reach out directly.
Contact Support
We typically respond within 1–2 business days.
How do I cancel my subscription?
Go to Settings → Apple ID → Subscriptions → Kk-Notes → Cancel. Your Pro access continues until the end of the billing period.
How do I delete my account and data?
Open Kk-Notes → tap the profile icon → scroll to the bottom → tap 'Delete Account'. All your data is permanently deleted immediately.
My AI credits ran out. What do I do?
AI credits reset each billing cycle. You can also upgrade to Pro for more credits, or wait for the next reset.
Can I restore my purchases on a new device?
Yes. Open the app → tap the profile icon → tap 'Go Pro' → tap 'Restore Purchases' on the paywall screen.
I found a bug. How do I report it?
Email us at info@kirakeep.com with a description and your iOS version. We typically respond within 1–2 business days.